We strive to provide you with the best shopping experience. If you encounter any issues with your order, you may request a return within 30 days from the date of purchase. After this period, we regret that we will not be able to offer a refund or exchange.
Return Eligibility
- The item must be unused, in its original condition, and undamaged.
- It should be properly packaged to prevent damage during return shipping. If the original packaging is unavailable, please use protective materials.
- The return address will be provided on the return label, as it may vary depending on the product.
A receipt or proof of purchase is required for all returns. Please do not send items directly to the manufacturer. Products purchased during promotional sales are final sale and cannot be returned or refunded unless they have a manufacturing defect.
Refund Process (if applicable)
If your item arrives defective, damaged, incorrect, or is lost in transit, we will issue a full refund or send a free replacement within 30 days.
Once we receive and inspect your return, we will notify you via email regarding your refund status. If approved, the refund will be processed within 3 business days and credited back to your original payment method.
Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, please:
- Check your bank account.
- Contact your credit card provider, as processing times may vary.
- If you still haven’t received your refund, reach out to us at [email protected] or call +1 (813) 317-8792.
Return Shipping
- Customers are responsible for return shipping costs, which are non-refundable.
- If a refund is issued, the return shipping fee will be deducted from the total refund amount.
- Shipping times for exchanges may vary depending on your location.
If you need assistance with your return, feel free to contact us—we're happy to help!
